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Terms of Service

Last updated: July 8, 2026

This website is operated by Xiong Xiong Land, operated by Kumo Bear Enterprise (SSM: 202503288868 / MA0338138-D), Malaysia. Throughout the site, the terms "we", "us", and "our" refer to Xiong Xiong Land.

By visiting our website, placing an order, or using our services, you agree to be bound by these Terms of Service and our related policies, including our Shipping Policy, Refund Policy, and Privacy Policy. If you do not agree with these terms, please do not use our website or purchase from us.

Online Store Terms

You agree to use our website only for lawful purposes and in accordance with these terms. You must not misuse our website, attempt unauthorized access, upload malicious code, or use our products or services for illegal purposes.

Product Information

We try our best to display product details, images, colors, sizes, prices, and availability accurately. However, slight differences may occur due to lighting, screen display, supplier updates, or manual errors. We reserve the right to correct errors, update product information, change prices, or discontinue products at any time without prior notice.

Orders and Acceptance

Placing an order does not guarantee acceptance. We reserve the right to refuse, cancel, or limit any order for reasons including suspected fraud, pricing errors, stock issues, shipping restrictions, payment problems, or violation of our policies. If we cancel an order after payment, we will contact you and arrange the appropriate refund where applicable.

Pricing and Payment

Prices are displayed in USD unless otherwise stated. You agree to provide accurate billing and payment information. Payments are processed by secure third-party payment providers. We are not responsible for currency conversion fees, bank charges, or card issuer fees.

Shipping

Shipping times, fees, delivery countries, customs duties, taxes, and failed delivery handling are explained in our Shipping Policy. International delivery times are estimates and may be affected by customs, courier delays, peak seasons, or other factors outside our control.

Returns, Cancellations, and Refunds

Returns, cancellations, and refunds are handled according to our Refund Policy. Please review the Refund Policy carefully before placing an order, especially for preorder items, international orders, and items fulfilled by overseas suppliers or fulfillment partners.

Customs, Duties, and Import Taxes

For international orders, customers are responsible for any customs duties, import taxes, VAT/GST, brokerage fees, or other local charges required by the destination country unless clearly stated otherwise.

Customer Information

You agree to provide accurate and complete contact, shipping, and billing information. We are not responsible for delays, failed delivery, or losses caused by incorrect or incomplete information provided by the customer.

Third-Party Services and Links

Our store may use third-party platforms and services, including Shopify, payment providers, shipping partners, fulfillment partners, analytics tools, and other apps. We are not responsible for the content, policies, or actions of third-party websites or services.

Intellectual Property

All website content, including text, images, logos, graphics, product descriptions, and layout, belongs to Xiong Xiong Land or its content providers unless otherwise stated. You may not copy, reproduce, distribute, or use our content without written permission.

User Content and Reviews

If you submit reviews, photos, comments, or other content to us, you confirm that the content is accurate, lawful, and does not infringe the rights of others. You grant us permission to use, display, and share that content for store, marketing, and customer service purposes.

Limitation of Liability

To the fullest extent permitted by law, Xiong Xiong Land and Kumo Bear Enterprise will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website, products, or services. Our total liability for any order is limited to the amount paid for that order, where permitted by law.

Indemnification

You agree to indemnify and hold harmless Xiong Xiong Land, Kumo Bear Enterprise, and our service providers from claims, losses, damages, costs, or expenses arising from your breach of these terms or misuse of our website or services.

Governing Law

These Terms of Service are governed by the laws of Malaysia, without prejudice to any mandatory consumer protection rights that may apply in your country of residence.

Changes to These Terms

We may update these Terms of Service from time to time. The latest version will be posted on this page. Continued use of our website after changes are posted means you accept the updated terms.

Contact Information

Questions about these Terms of Service should be sent to us at:

Xiong Xiong Land
Kumo Bear Enterprise
SSM: 202503288868 (MA0338138-D)
Malaysia
Email: xiongxiongland@gmail.com